We provide ongoing support and maintenance for live applications — bug fixes, performance optimization, security patches, dependency updates, and feature enhancements — so your team can focus on what's next.
Launching is only half the work. Production systems need continuous attention: security vulnerabilities need patching, dependencies need updating, performance needs monitoring, and users keep finding edge cases. Our support practice gives you a dedicated engineering team on a predictable retainer — handling incidents, shipping improvements, and keeping your tech stack healthy without the overhead of full-time hires.
24/7 uptime monitoring, anomaly detection, and automated alerting so issues are caught before users notice.
Regular patching cadence for frameworks, libraries, and infrastructure to stay ahead of vulnerabilities.
Ongoing analysis and tuning of database queries, API response times, and frontend rendering performance.
Small-to-medium feature requests delivered within your retainer, so your product keeps evolving.
Audit the codebase, infrastructure, and operational runbooks to understand the current state.
Define response times, escalation paths, and monthly engineering hours.
Set up or improve observability to catch issues before they become incidents.
Handle tickets, ship fixes, deploy updates, and maintain documentation continuously.
Report on uptime, incidents, work completed, and recommendations for the next cycle.
Named engineers who know your codebase, not a rotating pool of strangers.
Monthly summaries of everything shipped, every incident handled, and hours consumed.
Scale hours up or down as your needs change — no long-term lock-in.
Critical production incidents get a response within 1 hour during business hours. We offer 24/7 SLAs for clients who need them.
Share the details and we'll come back with an honest scope, timeline, and cost range.